Max is an AI receptionist for Rapid Rooter Plumbing. Max picks up day and night, answers questions, books straight into the calendar and emails the customer a confirmation, so no caller hears voicemail.
This page shows the same receptionist set up for a plumbing company. To talk to it live, try the Brightside Family Dental demo; it runs on the same engine.
Example conversation. Yours will go wherever you take it.
The same things a great front desk does, without the hold music.
Any hour, any day. Hours, prices, service area, parking, policies: Max answers from the business's own information and doesn't make things up.
Checks what's actually free, offers times, and books. It never double-books, and it respects anything the team blocks out by hand. It can take a deposit by card to cut no-shows.
The customer gets a confirmation email with a code to change or cancel. The team gets a summary of every call. Anything urgent goes to a person.
These are made by the same code that runs the live line, filled in with a sample booking.
The customer's confirmation email
The calendar entry
The summary the team gets after the call
Sam asked "Do you cover Round Rock?" and booked a leak repair visit with Marco on Tuesday at 9:00 AM. The $39 deposit link was sent by email.
Call like a real customer would. A few ideas:
Rapid Rooter Plumbing is made up, but the receptionist is real and is set up from a business's own information. Here's the same one set up for other kinds of business:
Send me your business name, roughly how many calls you get a week, and what usually goes wrong. I'll tell you what I'd set up and what it would cost to run.
Running cost is mainly the voice platform: about $0.13 a minute on this demo, paid to the platform directly.
We are open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 8:00 AM to 1:00 PM. We are closed on Sunday.
America/Chicago time.